Information for the ordering process

1. Before ordering you must be registerd as user of our onlineshop.

2. The receipt of your order will be confirmed automatically via email. Important: If you don´t receive this cofirmation mail, please write to:

info (at) spsdirekt (punkt) com

3. You will receive an order confirmation via email.

4. We dispatch your order within three business days.
Important: If you need the goods by express mail, please contact us via phone.

5. You will receive a shipping confirmation with tracking information via email.


For deliveries within Austria the VAT sales tax will be added to your order.

Deliveries to EU countries for first time customers only against advance payment.
Please indicate your VAT-ID number when registering, this is mandatory for a tax-free intra-community supply.

Deliveries to countries outside the EU only against advance payment.

Condition of the articles

We differentiate between:
new articles (article number xxx.NEU):
in sealed original packaging(packaging may have some writing on it);

as new articles (article number xxx.NOO):
article without use, in open or without original packaging;

used articles (article number xxx.GEB):
article may show some wear or discoloration, but is in working order;